Calendar - Future Events View
The event calendar shows upcoming club events. Select a view then use the navigation buttons to move
between dates. Click on the event to view more information, including the event description, times,
location, fees and any rules regarding attendance; you can also register for events from this screen.
Click on the magnifying glass on the toolbar to see search and filter options.
Mon, Apr 28, 2025 at 8:00 AM
French native speaking new initiative to talk ITSM topics in your local language
New networking initiative in FRENCH SPEAKING to start the working day, drink a French coffee and stay updated on IT Service Management topics.
Open discussion moderated by David Billouz - long-time ITSM expert, French native speaker and itSMF board member, Proximity Manager in Romandie.
45-minute meeting organised by itSMF Switzerland in your local business language, hosted on the zoho Meeting platform.
The link will be published on the event website before the session starts.
Virtual meeting description
Three open topics moderated by David Billouz:
ESM: why it still matters now
IT assessments: different types and use cases
Outside-In view of IT: the business perspective
Thu, May 22, 2025 at 9:00 AM
itSMF Proximity event in Allaman (VD), supported by Kidan and Itecor main partners and sponsors
This exclusive proximity event is fully organized by itSMF Switzerland in Allaman at headquarter of Kidan location, close to Lausanne.
Event Description
The event is focused on topic: satisfied employee equal to satisfied customer
Target audience
Any experienced professional figure with a technical background or address who operates between ICT and business area c-level and process management area.
Product Manager, Product Owner, Service Manager, Enterprise Architect, Business Analyst, Business representative, Innovation Manager, IT Software Engineer and generally any ICT decision maker and c-level position.
Some slight changes can be possible and will be published soon!
9:00 AM: Welcome and introduction
9:10 AM: Digital Employee Experience | Presentation of Kidan
9:50 AM: The customer-centric and service mindset | Presentation of Sebastien Martin
10:30 AM: Break and networking
10:50 AM: From ITSM to ESM: potentials and challenges | Presentation of Itecor
11:30 AM: Round table on customer and employee satisfaction
12:00 PM: Conference closure speech
12:15 PM: Standing lunch
Wed, Jun 4, 2025 at 8:00 AM
See website link below for more information
htpps://lnkd.in/dk4n_rN8
Wed, Aug 20, 2025 at 8:00 AM
The 2025 itSMF Australia National Service Management Conference
Australia‘s premier event for Service Management professionals
August 20th and 21st, 2025, at the luxurious Sofitel Brisbane
This member-led conference offers a unique opportunity to connect with over 400 industry peers
Mon, Nov 10, 2025 at 8:00 AM
Join us at Europe’s leading service management conference, #ITSM25, 10-11 November 2025 at Stadium MK in Milton Keynes!
With over 50 presentations from industry experts and the prestigious Professional Service Management Awards, ITSM25 offers unparalleled content, discussions, and networking opportunities. Don’t miss out on this chance to elevate your service management knowledge and connect with professionals from around the globe.